For healthcare practices
From a view to a booked appointment.
We market your practice, we built the software that answers its phone, and we secure the systems behind both. One team.
How it fits together
- Get seen. We film your practice and post daily.
- Every call answered. OzyOps picks up nights, weekends and holidays.
- Kept secure. The controls we recommend are the ones we run ourselves.
We market it
Get seen by the people who buy from you. Every day.
We find what already works in your market, film it with you, edit it in house, post it daily, and build the path from a view to a booked appointment.
We film the practice and its people, never patients.
We build it
Ship the software, then operate it.
We write the application, run it in production on AWS, and do the security engineering on the stack underneath it. The same hands do all of it, which is why the security advice arrives with an implementation attached.
- Product and application development. Web applications, APIs, and the data layer behind them, built to be maintained by someone other than the person who wrote them.
- AI systems that do real work. Call handling, qualification, scheduling, follow-up. Ours is in production today, answering real phones for paying customers.
- Production on AWS. Deployment, monitoring, backups, and an escalation path that ends at a person rather than a form.
- Security engineering on our own stack. The controls we recommend to you are the ones we run ourselves, on the product we build and operate.
- Handover or long-term operation, your call. You own the account, the repository, and the data, and everything we write is documented on the way out.
What we run
OzyOps.com - we built it, and we operate it.
OzyOps is AI call answering and lead management for healthcare practices. Close the loop. It is our code, in production, secured by the same practice described above. It is live with paying dental practices today, with the rest of healthcare next.
- 24/7 answering - nights, weekends, and holidays
- Automatic lead qualification: intent, urgency, contact details
- Appointment scheduling against the business calendar
- SMS follow-up sequences that run on their own
- Real-time dashboard for every call and every lead
- No setup fee, no long-term contract.
We secure it
Keep the systems behind your practice secure.
AWS security architecture, assessment, and compliance readiness. We review what you and your vendors run, fix what is exposed, and document it in a form auditors and customers accept.
- AWS security architecture. IAM boundaries, network segmentation, encryption at rest and in transit, least privilege as the default rather than the cleanup task.
- Security assessments. Configuration review, exposure analysis, and a written findings list ordered by risk and by effort, so you can start Monday.
- Compliance readiness. HIPAA, SOC 2, and ISO 27001 gap analysis, controls mapped to what you actually run, and the evidence trail an auditor will ask for.
- Hardening and monitoring. CloudTrail, GuardDuty, log retention, alerting that fires on the things that matter, and the runbook that says what to do when it does.
Readiness and advisory only. We do not issue SOC 2, ISO 27001, or HIPAA attestations, and no one but an accredited third-party auditor can. We get you to the point where one signs off. Compliance guidance is not legal advice.
Credentials, not a logo wall.
- AWS Certified Solutions Architect - Associate SAA-C03. Architecture, security, and cost on AWS, certified by Amazon rather than asserted by us.
- CompTIA Security+ SY0-701. The current vendor-neutral baseline: threats, controls, cryptography, and incident response.
- ISSA member Information Systems Security Association. Ongoing membership in the professional security community.
- Conejo Chamber of Commerce member A registered California LLC, active in the local business community, not an anonymous contact form.
FAQ
Questions worth asking first.
No. Formal attestations can only be issued by accredited third-party auditors, and for SOC 2 that means a licensed CPA firm. We do the readiness work - gap analysis, controls, remediation, and the evidence trail - so that when an auditor runs the assessment it goes cleanly, and we can point you to qualified auditors when you are ready.
All three, and that is the point. The marketing brings a patient to your phone, the software answers it, and the security keeps the systems behind both safe. One team, so nothing falls between three vendors.
A call, then a first look at what you run today: what you post, how the phone is answered, and where your data sits. You get a written list ordered by risk and effort, and it is yours to act on with us or without us.
We are set up for healthcare practices: dental, medical, med spa and specialty clinics, from a single office to a group.
You do. Wherever possible we build in your AWS account and your repository, and everything we write is handed over documented. If you would rather we keep operating it, we will, but that stays a choice you make each year rather than a dependency you are stuck with.
Contact
Tell us about your practice.
The short version is enough: what you run today, what you want more of, and when. You can also call (805) 312-0918 or email contact@missionoaks.dev.